tech tips

What is happening in edtech these days?

(Photo credit @hellokellybrito)


It makes sense to focus on edtech this week for a few reasons. First, I had a great networking call last Friday with a new edtech colleague. (Note: if you miss meeting new and interesting people from biotech to AI leaders because you’re stuck at home, Lunchclub.ai is worth checking out! You can only join via referral, so please join as one of my guests: https://lunchclub.com/?invite_code=liza4). Second, it’s just that time of year when hordes of students from PreK to MBA are heading back to “school.” Many places around the country are struggling with how to define what “school” will look like, and answer that question in a way that is safe for students & teachers, yet also still provides a quality education. Third, I am just passionate about education and enjoy thinking about this topic often! 


#TECHTOPIC

Edtech has seen huge growth in the past few months as students, parents, educators and companies tried to fill an immediate gap, and also tried to envision an entirely new way to educate America. Back in May, Mercedes Bent (a VC at Lightspeed & a former student) wrote two great Medium articles predicting trends in K-12 education and higher education/corporate learning. One key distinction she noted was that what we saw as ‘remote learning’ in the late spring is a poor substitute for well-crafted online learning, whether for K-12 or higher ed. This may be part of what drove almost 20% of students at Harvard and other elite colleges to defer enrollment or take leaves of absence (maybe checking out Xoogler School, see below).

A related recent trend is how many tech companies and ex-employees have decided to jump into the upskilling of students & other future workers, and the various forms that these upskilling programs are taking. ServiceNow is partnering with Northeastern University on a new apprenticeship program. (I’m surprised that ServiceNow beat Salesforce to this type of official partnership as Salesforce has been trying to do similar upskilling on their products for years). Eric Schmidt, ex-CEO of Google, is launching the US Digital Service Academy to train & send tech workers into government roles. Xoogler School just launched to provide project skills, mentoring and career advice to college students who are taking a gap semester


In terms of funding, the VCs are continuing to fund new edtech ventures at some of the highest levels seen in recent years, reaching $4.1B from Jan-Jul 2020. And many say companies like 2U will benefit from closed campuses (Chegg stock is up 100% in 2020). So if you are interested in edtech, now is a great time to invest, to found something, or to join one!



WANT TO LEARN ABOUT TECH BUT NOT SURE WHERE TO START? SUBSCRIBE HERE TO GET A FREE INSTANT DOWNLOAD ‘3 STEPS TO LEARN ABOUT TECH’

Do you know how your voice assistant works?

(Photo credit @claybanks)

I have always had the gift of gab. Maybe that’s why I enjoy chatting with my Google Assistant in the mornings to learn about the weather forecast, and to review my daily schedule. (She has a British accent and recently gave me the nickname of The Notorious Spitshine Boombox. Maybe I need to get out more...)  It’s been fun to experiment with developing commands but kinda creepy sometimes when she just starts speaking because she ‘overheard’ a real-life conversation and was trying to help. I also wonder what profile is being built for me based on what I ask her to look up, what events are on my schedule, what media I watch via Google Home/Chromecast, etc. Does the convenience outweigh my privacy? I struggle with that question on a daily basis. 


#TECHTOPIC

Voice tech has been enjoying huge growth over the past few years, with even more growth recently as people have been cooped up at home. Voice recognition technology uses machine learning (a subset of artificial intelligence) to turn spoken words into text. 

The first consumer-focused voice recognition software was launched back in 1990 called DragonDictate. You spoke one word at a time, pausing between each word. Nuance’s Dragon software is still one of the most accurate transcription software apps on the market for doing volumes of spoken transcription. With the launch of the voice assistants + speakers by the large tech firms, more people are using these voice technologies. The increase in usage also helps train the algorithms to work faster and faster to translate speech to text, then to commands, and then reply within mere seconds. 

Early iterations of Google Translate required users to speak a few words into the app, click send, and wait for the translation to be sent back to you. Painful when you need to know how to ask where the bathroom is when traveling! Back in Jan 2020, Google launched real-time translation for Android, allowing users to speak in one language into the phone and have the translated text appear instantly on the phone.

For Amazon, the spectacular failure of the Fire Phone was a blessing in disguise, as it led to the creation of Alexa. Interesting note on the naming of the voice assistants: Amazon (Alexa); Microsoft (Cortana) and Apple (Siri) are all proper names (likely to make people feel more comfortable speaking to a disembodied voice). Whereas Google has Google Assistant (Hey Google!),and they have far and away the most active user base at 500+M monthly users

As more consumers become accustomed to speaking to and interacting with a voice-controlled AI system, there is great promise for the expanded usage -- but we need to remain vigilant about the trust we place in these devices and how we safeguard privacy. Not to mention, we need to ensure that Alexa doesn’t order extra dollhouses



WANT TO LEARN ABOUT TECH BUT NOT SURE WHERE TO START? SUBSCRIBE HERE TO GET A FREE INSTANT DOWNLOAD ‘3 STEPS TO LEARN ABOUT TECH’

How would you manage working if you didn’t have access to broadband internet?

(Photo credit @hjbarraza)

I spend my days listening to the “dulcet” tones of construction noise. Our local gas company is tearing large holes up and down my street in order to install new gas lines for the entire neighborhood. While I appreciate the infrastructure upgrade, I am exhausted from listening all day long to the low hum of construction machines for the past 2 weeks. (Reminds me of when the floor would vibrate under me during the Google Cambridge construction & why our team often re-located to new environs during the day!) However, it also got me thinking about other ‘basic infrastructure rails’ that we take for granted, like high-speed internet connections that not everyone can access. These days, this lack of access has huge impact on how and whether communities can thrive in a post-pandemic world. 


#techtopic

Imagine what it would be like to try & do your job if the internet disappeared whenever it rained. (True story: this used to happen to my family all the time when they were on DSL). Imagine having to drive to a library every time you wanted to do your homework or check your email. The digital divide in the US is in sharp focus right now with those who are required/requested to work from home or educate from home. 

The rural poor and BIPOC communities in the US are the ones being left behind, with estimates ranging from 21 million to 142 million Americans without access to high-speed internet. It doesn’t help that the FCC has been underestimating the problem, which affects the federal funding set aside to improve the issue. Cost is one of the biggest barriers to access, and in the US, we pay more for internet access than many other countries. And as we are designing educational policies to decide if schools will reopen, there is often an implicit assumption that these kids will have easy access to the high-speed internet required to run Zoom calls. 

As internet-dependent people move from densely populated to more suburban or rural areas to escape covid19, this is a great opportunity for small towns/rural regions to launch their own independent broadband networks to expand high-speed internet access and affordability. More states need to pass legislation to allow it (as 21 states have laws against it, due to influence from the large ISPs). Surprising and worrying to see Microsoft and HP are the only tech companies associated with the American Connection Project Broadband Coalition.

Want to learn more? Check out this recent in-depth report from New America


#randomreads


Want a Career in Tech but aren’t sure where to start? Take a look at MY COURSE, ‘TECH SEARCH COMPASS’ FOR STEP-BY-STEP SUPPORT